Welcome to traycaddy.shop. We value the security and privacy of your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information. By accessing or using this website, you agree to the contents of this Privacy Policy.
I. Information Collection
To provide you with better service, we may collect the following information:
- Information You Voluntarily Provide
When you place an order, contact customer service, submit an inquiry, or fill out a form, we may collect:
Name
Shipping address
Billing address
Phone number
Email address
Payment-related information
Other information you voluntarily submit
- Automatically Collected Information
When you visit the website, we may automatically collect:
IP address
Browser type
Device information
Page browsing history
Duration on site
Cookie data
Website usage data
II. How Information is Used
The information we collect may be used for:
Processing and completing orders
Providing customer service support
Verifying identity information
Arranging product delivery
Sending order notifications
Processing refunds and after-sales service
Improving website performance and user experience
Preventing fraud and ensuring transaction security
Complying with legal and regulatory requirements
III. Payment Information Security
All payment transactions are completed through secure third-party payment service providers.
We do not store complete bank card numbers, payment passwords, or other sensitive financial information. Payment information will be processed and protected in accordance with the security standards of the relevant payment institutions.
IV. Cookie Policy
To improve website functionality and user experience, we may use cookies and similar technologies:
Saving shopping cart contents
Recording user preferences
Analyzing website traffic
Optimizing website functionality
Providing personalized services
You can refuse or delete cookies through your browser settings, but some website functions may be affected as a result.
V. Information Sharing and Disclosure
We will not sell, rent, or exchange your personal information.
We may share necessary information in the following circumstances:
Delivery Service Providers
To complete order delivery, we may provide our logistics partners with:
Recipient’s Name
Contact Number
Shipping Address
Payment Service Providers
To complete payment processing, we may provide necessary transaction information to payment service providers.
Legal Requirements
We may disclose relevant information in accordance with the law, such as as required by laws and regulations, court orders, government regulatory requirements, or legitimate investigations.
VI. Information Storage and Protection
We take reasonable technical and management measures to protect your personal information, including:
Encrypted data transmission
Secure server storage
Access control
Regular security checks
Despite our reasonable protective measures, internet transmission cannot be guaranteed to be absolutely secure; therefore, we cannot guarantee that information is 100% secure during transmission.
VII. Your Rights
You have the right to:
Inquire about your personal information
Correct inaccurate information
Request the deletion of relevant information
Withdraw partial consent
Obtain instructions regarding information processing
To exercise the above rights, please contact us through the following methods.
VIII. Third-Party Links
This website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security measures of third-party websites. We recommend that you review the privacy policies of the relevant websites.
IX. Privacy of Minors
This website’s services are intended for users with legal capacity. Minors should not submit personal information to us without the consent of their guardians.
X. Policy Updates
We may update this Privacy Policy as required by law or for business needs. The updated content will be published on this website and will take effect from the date of publication.
XI. Contact Us
If you have any questions, comments, or data-related requests regarding this Privacy Policy, please contact us through the following methods:
Email: william.bryant@traycaddy.shop
Phone: 404-313-3780
Special Note
Due to continuous losses, the merchant has decided to conduct a clearance sale at a loss. During the inventory clearance sale period, we will still protect all personal information submitted by users in accordance with this Privacy Policy and fulfill our relevant privacy protection obligations in accordance with the law.